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Warranty Terms
Warranty Terms
Warranty Covers:
Coils, wires or modules that are loose or broken, or that protrudes or rips through any fabric.
Squeaks or noises.
Sagging (more than 2 inches) but only when the mattress has been continuously supported by a matching foundation and an appropriate frame with center support (at least 5 legs for queen and 6 legs for king sets).
In case of any manufacturing defect
We provide exchange offer policy also in the above situation.
Warranty Does Not Cover:
Stains, soiling, burns, or other abuse (PLEASE use a mattress pad).
Comfort issues or preferences.
Damage caused by improper frames.
Damage caused by existing or inappropriate foundations.
Normal wear and tear on the fabric
Normal contouring of the cushion layers.
Border rods bent from moving or bending the sleep set.
Handles (for use only in positioning the mattress).
The warranty may be invalidated should the mattress be used either without a box spring or with a box spring other than the one that has been designed by the manufacture for that particular mattress.
Allergies or sensitivity to materials.
If the Proof of purchase is not provided.
f used for commercial purpose
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CATALOGUE 2012 (ENGLISH)
CATALOGUE 2012 (ARABIC)